Terms of use

These terms govern your use of the Cylinder website. By accessing or using the site, you agree to them. If you do not agree, do not use the site.

We may update these terms from time to time. The version published here is the one that applies, and the date it was last updated appears at the top of this page.

Cylinder provides software that lets businesses verify recognised digital credentials.

To be confirmed: The legal entity name, ABN, and registered address of the company that operates this website.

These terms cover the website. Use of the Cylinder product, including any verification carried out through it, is governed by a separate written agreement between Cylinder and the business holding the account.

Nothing on this website forms part of that agreement, varies it, or creates one. Nothing here is an offer capable of acceptance.

The material on this site is general information about what Cylinder does and how it is built. It is not legal, compliance, financial or other professional advice, and it should not be relied on as a substitute for advice about your own circumstances.

Where we describe a capability as in development, planned, or on the roadmap, it is not available today. Statements about future capability reflect current intentions and may change. Do not make a commercial decision on the assumption that a planned capability will ship on any particular date.

References to standards, regulations and obligations are included to explain how the product is built. They are summaries, not a statement of your legal obligations.

We try to keep this site available and accurate, and we correct errors when we find them. We do not warrant that it is complete, current or free of error, or that it will be uninterrupted.

We may change, suspend, move or remove any part of the site at any time without notice.

When using this site, you must not:

attempt to gain unauthorised access to the site, its servers, or any connected system;

interfere with the operation of the site or with anyone else's use of it, including by introducing malicious code;

use automated means to scrape, harvest or copy substantial parts of the site, except for legitimate search engine indexing;

misrepresent your identity or affiliation when contacting us through the site; or

use the site for any unlawful purpose.

The content of this site, including text, design, layout, graphics, logos and trade marks, is owned by Cylinder or used under licence, and is protected by Australian and international intellectual property laws.

You may read the site, and quote from it with attribution, for the purpose of evaluating or discussing our services. Any other reproduction, adaptation, publication or commercial use requires our prior written consent.

This site may link to, or refer to, websites, organisations, standards bodies and products that we do not control. Those links are provided for convenience. We are not responsible for their content, and a reference is not an endorsement or a statement of partnership unless we say so explicitly.

Personal information collected through this site is handled in accordance with our privacy policy, which forms part of these terms.

To the extent permitted by law, the site is provided on an as-is and as-available basis, and we exclude all warranties, conditions and representations that are not expressly set out in these terms.

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or other law that cannot be excluded. Where a statutory guarantee applies and our liability can be limited, our liability is limited to resupplying the relevant service, or paying the cost of having it resupplied.

Subject to the clause above, and to the extent permitted by law, we are not liable for any indirect or consequential loss, loss of profit, loss of revenue, or loss of data arising from your use of, or inability to use, this site.

To be confirmed: A limitation of liability clause drafted for your entity and risk position, including any monetary cap. This clause is a placeholder and should not be published as drafted.

These terms are governed by the laws of Australia, and you submit to the non-exclusive jurisdiction of the courts of that jurisdiction and any courts that may hear appeals from them.

To be confirmed: The specific state or territory whose law governs these terms and whose courts have jurisdiction.

Questions about these terms can be sent to us in writing.

To be confirmed: The email address that legal enquiries should be sent to.